FAQ
Q: ARE YOUR CASES GOOD VALUE FOR MONEY?
A: Yes, at Best Flight Cases we do not attempt to be the cheapest flight cases manufacture. Instead we aim to provide the right case for your job. We do not compromise on manufacturing methods, quality or materials. The flight cases we design and create will protect your equipment for an unlimited amount of travel. Our cases will indeed outlast the equipment.
Q: CAN WE HAVE THE CASES IN OUR CORPORATE COLOURS?
A: Yes, our cases are frequently used to promote and enhance our customer's individual corporate image. We can generally match your corporate colour with a laminate which can be screen printed with your Corporate logo. We also have a wide range of colours available to you, that can be found here.
Q: THE EQUIPMENT IS VERY FRAGILE AND NEEDS TO BE TRANSPORTED THE RIGHT WAY UP. CAN YOU HELP?
A: Yes, we can help on two fronts. We can screen print the panels of the case with the International signs for “this way up”. The case can also be designed with a fully shock mounted inner case offering full protection to the most fragile equipment. For more information on shock mounted cases please speak to one of our specialist from the sales team.
Q: DO YOU MAKE FOAM INSERTS?
A: Yes, we cut all our foam inserts to custom requirements.
Q: HOW CAN OUR ENGINEERS PRESENT THEIR COLLECTION OF DEMONSTRATION KIT IN A PROFESSIONAL AND ATTRACTIVE MANNER?
A: At Best Flight Cases we are well acquainted with this problem. Invariably the demonstration equipment consists of numerous strange shaped objects. We collect the kit together, talk to you, and then design the case around the equipment.
Q: WE NEED THE CASES TOMORROW?
A: For our Corporate Customers we do offer a package which meets their occasional demand for a case/cases within 24 hours. However, we do prefer more notice. As a general rule we quote within 24 hours and have lead times of 2/3 weeks.
Q: HOW RELIABLE ARE YOUR CASES?
A: Our cases are extremely reliable. We have gathered some references over the years where our cases have been damaged in traffic, shipping or loading accidents. Without exception, the instrument inside the case has been unscathed and able to continue its journey and perform at the other end. The case will have absorbed the impact of the fall and rarely but sometimes need to be returned to us to replace damaged corners, castors, or catches. We consider this to be all part of the Best Flight Cases Service.